📜 Terms and Conditions

1. Acceptance of Terms

By accessing or using Instruo Nexus, you ("User", "Client", "School") agree to these Terms and Conditions and our Privacy Policy. These terms govern all use of the Service. If you do not agree, you may not use the Service.

2. Nature of Service

Instruo Nexus is a software-as-a-service (SaaS) school management platform that allows schools to digitize and manage academic, administrative, and communication workflows. The platform is owned and operated by Instruonex Pvt Ltd.

3. Registration, Login, and Payment

• Access to the full platform is granted only after account registration and payment.
• Subscription plans may vary based on usage tier and features.
• Users must provide accurate, complete information during signup.
• All fees are non-refundable unless specifically stated in writing.
• Payments are securely processed through third-party providers like Cashfree.

4. User Responsibilities

• Keep login credentials confidential.
• Do not misuse the platform for illegal or unauthorized purposes.
• Report bugs, technical errors, or suspicious activity immediately to the IT team at info@instruonexus.com.
• Share constructive feedback for improvement through the platform or via official communication channels.

5. System Security and Incident Management

Instruonex implements robust security measures in line with industry standards to protect our platform and user data. However, in today's digital environment, no system can be completely immune to all risks.

• Security Measures: We employ encryption, access controls, regular audits, and other security protocols to safeguard your data.
• Shared Responsibility: While we secure our systems, users must maintain strong passwords, secure their devices, and follow recommended security practices.
• Incident Response: In the event of any suspected security incident, users should immediately notify our support team at security@instruonexus.com.
• Service Availability: We strive for maximum uptime but may need to perform maintenance or experience unavoidable outages. We will make commercially reasonable efforts to minimize disruption.
• Limitation of Liability: To the extent permitted by law, Instruonex cannot be held responsible for incidents arising from factors beyond our reasonable control, including but not limited to sophisticated cyber attacks, force majeure events, or user negligence.

For detailed information about our security practices, please contact our security team.

6. Circumstances Beyond Our Control

7. Intellectual Property

All software, designs, branding, and content are owned by Instruonex Pvt Ltd. You may not copy, reproduce, reverse-engineer, resell, or redistribute any part of the Service without written consent.

8. Suspension and Termination

• We may suspend or terminate access for violation of terms, misuse, non-payment, or security threats.
• No compensation or refund will be provided in such cases.

9. Changes to Terms

These terms may be updated from time to time. Users will be notified via email or platform updates. Continued use after changes implies acceptance.